Payment & Refund

Payments for Olivecompass House services are collected according to the quote confirmed before work begins on olivecompass.world.

• Hours for payment questions at Olivecompass House: Mon–Fri 07:30–18:00. Site reference this site, desk Masarykova 75.
• Accepted methods are confirmed by email from desk@this site and may include card or local transfer depending on Czechia norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact desk@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Brno unless otherwise stated.

We keep payment paced so coffee shop finishing quality stays steady so Brno regulars are not guessing about lead times. Country context: Czechia

Guests booking coffee shop work through olivecompass get plain intake steps while Mon–Fri 07:30–18:00 remains the reliable window for replies. Plain English intake — no generator jargon on the ticket.